Following from the success of our past article 23 facts about customer loyalty and customer satisfaction we have compiled a list of 50 facts that you should know about customer experience to help you follow the trends and stay ahead of the competition in 2011. Read the rest of this entry »
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- RT @onioninsights: Great Insights from David Conway! Designing the Customer Experience, From the Inside Out http://bit.ly/kmv9kg #CEM 2022/06/08
- Customer Satisfaction: What are You Looking at? http://t.co/XOsrpVq by @ConversationAge 2022/06/07
- RT @CDCRespond: Learn how the âmost improvedâ companies raised their customer experience game. http://bit.ly/iXWp1q 2022/06/07
- Squelching Customer Feedback Is a Bad Social Media Strategy http://bit.ly/iwxmW7 #CustServ 2022/06/06
- Internal Customer Service: Getting Your Organization to Work Together http://t.co/uzv4oYm via @entmagazine #CustServ 2022/05/31
- The Attitude of Customer Service http://bit.ly/lFcUrW via @yourcustomers 2022/05/25
- Insights revealed in the retail banking customer experience index http://bit.ly/j3BBA3 via TheFinancialBrand.com 2022/05/24
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