Consumer Behavior Revolution

January 19th, 2010

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some…. Read the rest of this entry »

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Consumer Behavior Revolution

November 26th, 2009

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks.

Read the rest of this entry »

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The Impact of Employee Performance on Customer Experience

September 27th, 2009

In times of crisis, several companies need a good knock on the head to come back to the basics and stop the search for the guilty. Read the rest of this entry »

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