Building lasting & profitable customer dynamic engagements

October 25th, 2010

The Internet is changing the way businesses engage with their customers. No longer is the front desk or the telephone the only means of interacting with customers. Read the rest of this entry »

Building lasting and profitable customer dynamic engagements

September 9th, 2010

The Internet is changing the way businesses engage with their customers. No longer is the front desk or the telephone the only means of interacting with customers. Read the rest of this entry »

5 Steps to Keeping Your Customers

April 26th, 2010

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers. Read the rest of this entry »

5 Steps to Keeping Your Customers

March 24th, 2010

Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? Read the rest of this entry »

Consumer Behavior Revolution

January 19th, 2010

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some…. Read the rest of this entry »

Consumer Behavior Revolution

November 26th, 2009

There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks.

Read the rest of this entry »

Why customers love to complain

September 27th, 2009

Complaining, complaining, complaining…more and more people are complaining about everything.

Read the rest of this entry »

Why customers love to complain

September 26th, 2009

Complaining, complaining, complaining…more and more people are complaining about everything. Read the rest of this entry »

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