Improving customer service

March 30th, 2011

Many business owners place so much effort on creating a quality product and gaining new customers, they often do not think about the need to retain customers after they purchase the product or service. Read the rest of this entry »

How is your behaviour impacting customer loyalty?

November 24th, 2010

As business owners we’re constantly looking for ways to engage our customers in a meaningful way that keeps them loyal, and ensures they buy more from us, more frequently. Read the rest of this entry »

Consumer Loyalty

November 24th, 2010

One of the most important things any company can do to help ensure its survival is invest in practices that create consumer loyalty and good customer service is the foundation on which businesses can build satisfactory relationships with clients. Read the rest of this entry »

Consumer Loyalty

October 26th, 2010

One of the most important things any company can do to help ensure its survival is invest in practices that create consumer loyalty and good customer service is the foundation on which businesses can build satisfactory relationships with clients. Read the rest of this entry »

Your Customer Service: It’s Not As Good As You Think

June 22nd, 2010

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied? Read the rest of this entry »

Your Customer Service: It’s Not As Good As You Think

May 21st, 2010

Ask any business owner if he/she provides excellent customer service and they will undoubtedly answer in the affirmative.  Are your customers satisfied? Read the rest of this entry »

Give your customer a wink

November 26th, 2009

Once upon a time, business owners used to know their customers by name.


Read the rest of this entry »

Give your customer a wink

September 27th, 2009

Once upon a time, business owners used to know their customers by name. Read the rest of this entry »

Building Loyalty - 5 Steps to Succeeding in Difficult Times

September 26th, 2009

Consistently deliver a truly awesome customer experience each and every day.. Read the rest of this entry »

Building Loyalty - 5 Steps to Succeeding in Difficult Times

September 26th, 2009

Consistently deliver a truly awesome customer experience each and every day..

Read the rest of this entry »

  • Published by TeleFaction

    Want to know how Return on Behavior can help your business?
  • Tag Cloud

    Facebook