Return on Behavior Magazine
Home for marketing and customer service professionals


 
 

 
 
 
 
 
 
Joe Wheeler

Managing the Customer Experience: Turning customers into advocates

Genre:
Publisher:
Bottom line: 5 / 5 - Excellent
by Amazon
0
Full Review »

 
 
 
 
 
 
 
Don Peppers

Managing Customer Relationships: A Strategic Framework

Genre: , ,
Publisher:
Bottom line: 5 / 5 - Excellent
by Amazon
0
Full Review »

 
 
 
 
 
 
 
John R. DiJulius

What’s the Secret: To Providing a World-Class Customer Experience

Genre: ,
Publisher:
Bottom line: 5 / 5 - Excellent
by Amazon
0
Full Review »

 

 
 
 
 
 
 
Christina H. Brodie

Voices into Choices: Acting on the Voice of the Customer

Genre:

Bottom line: 5 / 5 - Excellent
by Amazon
0
Full Review »

 
 
 
 
 
 
 
Debra Perkins

Listening to the Voice of the Customer

Genre:
Publisher:
Bottom line: 5 / 5 - Excellent
by Amazon
0
Full Review »