7 Ways to Keep Your Existing Customers
Author and Speaker Mark Holmes ask us if customer loyalty is increasing, and looks at how you can keep existing business, or create new sales opportunities.
Home for marketing and customer service professionals
The basics of Total Quality Management
Analysis writer Christina Pomoni looks at how the strategy of Total Quality Management can help organizations change the way they do business for the better.
5 Steps to Keeping Your Customers
Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers.
Strategies for Maximum Customer Loyalty, Profits
If you’re finding it a challenge to create profits, you might appreciate knowing that you’re not alone. Profits in this Great Recession are elusive for other businesspeople, too.