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	<title>Comments on: The Expanding Universe of Customer Service</title>
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		<title>By: best virus protection software</title>
		<link>http://www.returnonbehavior.com/the-expanding-universe-of-customer-service/comment-page-1/#comment-54</link>
		<dc:creator>best virus protection software</dc:creator>
		<pubDate>Tue, 12 Jan 2010 03:13:01 +0000</pubDate>
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		<description>Thank you so much for putting this online.</description>
		<content:encoded><![CDATA[<p>Thank you so much for putting this online.</p>
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