Return on Behavior Magazine » Unhappy Customers http://www.returnonbehavior.com Home for marketing and customer service professionals who go that extra mile for knowledge Thu, 01 Jul 2010 02:25:26 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Why customers love to complain http://www.returnonbehavior.com/why-customers-love-to-complain-2/ http://www.returnonbehavior.com/why-customers-love-to-complain-2/#comments Sun, 27 Sep 2009 19:23:26 +0000 Peter Niemeyer http://returnonbehaviormagazine.com.previewdns.com/?p=759 http://www.returnonbehavior.com/why-customers-love-to-complain-2/feed/ 0 Why customers love to complain http://www.returnonbehavior.com/why-customers-love-to-complain/ http://www.returnonbehavior.com/why-customers-love-to-complain/#comments Sat, 26 Sep 2009 15:41:00 +0000 Peter Niemeyer http://returnonbehaviormagazine.com.previewdns.com/?p=695 http://www.returnonbehavior.com/why-customers-love-to-complain/feed/ 0 23 Facts you can’t ignore about customers’ loyalty and satisfaction http://www.returnonbehavior.com/facts-you-cant-ignore/ http://www.returnonbehavior.com/facts-you-cant-ignore/#comments Sat, 26 Sep 2009 08:42:24 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=370 http://www.returnonbehavior.com/facts-you-cant-ignore/feed/ 0 The Customer Complaint Iceberg http://www.returnonbehavior.com/the-customer-complaint-iceberg/ http://www.returnonbehavior.com/the-customer-complaint-iceberg/#comments Sat, 26 Sep 2009 08:00:37 +0000 Paul Quinn http://returnonbehaviormagazine.com.previewdns.com/?p=324 http://www.returnonbehavior.com/the-customer-complaint-iceberg/feed/ 0 More facts you cannot ignore – part 3 http://www.returnonbehavior.com/more-facts-you-cannot-ignore-part-3/ http://www.returnonbehavior.com/more-facts-you-cannot-ignore-part-3/#comments Fri, 25 Sep 2009 20:30:48 +0000 TeleFaction A/S http://returnonbehaviormagazine.com.previewdns.com/?p=263 http://www.returnonbehavior.com/more-facts-you-cannot-ignore-part-3/feed/ 0