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		<title>Consumer Behavior Revolution</title>
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		<pubDate>Wed, 20 Jan 2010 02:35:12 +0000</pubDate>
		<dc:creator>Daniela Guido</dc:creator>
				<category><![CDATA[Edition 19]]></category>
		<category><![CDATA[Business To Consumer]]></category>
		<category><![CDATA[Collection Methodology]]></category>
		<category><![CDATA[Communication Channels]]></category>
		<category><![CDATA[Competitive Advantage]]></category>
		<category><![CDATA[Consumer Behavior]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Intelligence]]></category>
		<category><![CDATA[Evangelists]]></category>
		<category><![CDATA[Experience Data]]></category>
		<category><![CDATA[Facebooking]]></category>
		<category><![CDATA[Focus Groups]]></category>
		<category><![CDATA[Mainstream Media]]></category>
		<category><![CDATA[Mass Communication]]></category>
		<category><![CDATA[No Doubt]]></category>
		<category><![CDATA[Perceptions]]></category>
		<category><![CDATA[Phone Interviews]]></category>
		<category><![CDATA[Similar Products]]></category>
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		<category><![CDATA[Tempers]]></category>
		<category><![CDATA[Traditional Focus]]></category>

		<guid isPermaLink="false">http://www.returnonbehavior.com/?p=1720</guid>
		<description><![CDATA[There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. That is, according to some&#8230;.

Social Media evangelists suggest that, especially business to consumer  companies will realize that there is no better way to gain competitive advantage than [...]]]></description>
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		<title>Consumer Behavior Revolution</title>
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		<pubDate>Thu, 26 Nov 2009 19:29:51 +0000</pubDate>
		<dc:creator>Daniela Guido</dc:creator>
				<category><![CDATA[Edition 18]]></category>
		<category><![CDATA[Business To Consumer]]></category>
		<category><![CDATA[Collection Methodology]]></category>
		<category><![CDATA[Communication Channels]]></category>
		<category><![CDATA[Competitive Advantage]]></category>
		<category><![CDATA[Consumer Behavior]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Intelligence]]></category>
		<category><![CDATA[Evangelists]]></category>
		<category><![CDATA[Experience Data]]></category>
		<category><![CDATA[Facebooking]]></category>
		<category><![CDATA[Focus Groups]]></category>
		<category><![CDATA[Mainstream Media]]></category>
		<category><![CDATA[Mass Communication]]></category>
		<category><![CDATA[No Doubt]]></category>
		<category><![CDATA[Perceptions]]></category>
		<category><![CDATA[Phone Interviews]]></category>
		<category><![CDATA[Similar Products]]></category>
		<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Telefaction]]></category>
		<category><![CDATA[Tempers]]></category>
		<category><![CDATA[Traditional Focus]]></category>

		<guid isPermaLink="false">http://www.returnonbehavior.com/?p=1434</guid>
		<description><![CDATA[There is a rumor circulating that market research as we know it will be on life support by 2012 due to the increase of users on social networks. 
Social Media evangelists suggest that, especially business to consumer  companies will realize that there is no better way to gain competitive advantage than understanding consumers by following [...]]]></description>
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		<title>Why Customer Focus Differentiates</title>
		<link>http://www.returnonbehavior.com/why-customer-focus-differentiates-2/</link>
		<comments>http://www.returnonbehavior.com/why-customer-focus-differentiates-2/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 14:32:43 +0000</pubDate>
		<dc:creator>Ray Miller</dc:creator>
				<category><![CDATA[Edition 10]]></category>
		<category><![CDATA[Advances In Technology]]></category>
		<category><![CDATA[Apology]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Profitability]]></category>
		<category><![CDATA[Edward R Murrow]]></category>
		<category><![CDATA[Global Distribution]]></category>
		<category><![CDATA[Hurry]]></category>
		<category><![CDATA[Indifference]]></category>
		<category><![CDATA[Litany]]></category>
		<category><![CDATA[Personal Reasons]]></category>
		<category><![CDATA[Perspectives]]></category>
		<category><![CDATA[Prod]]></category>
		<category><![CDATA[Product Quality]]></category>
		<category><![CDATA[Production Time]]></category>
		<category><![CDATA[Quality Levels]]></category>
		<category><![CDATA[Ray Miller]]></category>
		<category><![CDATA[Reliable Sources]]></category>
		<category><![CDATA[Service Provider]]></category>
		<category><![CDATA[Similar Products]]></category>

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		<description><![CDATA[Discover the benefits of customer focus and the link with customer loyalty and profitability..

Has this ever happened to you? You&#8217;re in a hurry. You want to complete your business and the person serving you is preoccupied with something other than serving you. Then when you are served, you might get an insincere apology for the [...]]]></description>
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		<title>Why Customer Focus Differentiates</title>
		<link>http://www.returnonbehavior.com/why-customer-focus-differentiates/</link>
		<comments>http://www.returnonbehavior.com/why-customer-focus-differentiates/#comments</comments>
		<pubDate>Sat, 26 Sep 2009 12:32:26 +0000</pubDate>
		<dc:creator>Ray Miller</dc:creator>
				<category><![CDATA[Edition 09]]></category>
		<category><![CDATA[Advances In Technology]]></category>
		<category><![CDATA[Apology]]></category>
		<category><![CDATA[Common Sense]]></category>
		<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Profitability]]></category>
		<category><![CDATA[Edward R Murrow]]></category>
		<category><![CDATA[Global Distribution]]></category>
		<category><![CDATA[Hurry]]></category>
		<category><![CDATA[Indifference]]></category>
		<category><![CDATA[Litany]]></category>
		<category><![CDATA[Personal Reasons]]></category>
		<category><![CDATA[Perspectives]]></category>
		<category><![CDATA[Produc]]></category>
		<category><![CDATA[Product Quality]]></category>
		<category><![CDATA[Production Time]]></category>
		<category><![CDATA[Quality Levels]]></category>
		<category><![CDATA[Ray Miller]]></category>
		<category><![CDATA[Reliable Sources]]></category>
		<category><![CDATA[Service Provider]]></category>
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		<guid isPermaLink="false">http://returnonbehaviormagazine.com.previewdns.com/?p=554</guid>
		<description><![CDATA[Discover the benefits of customer focus and the link with customer loyalty and profitability &#8211; by Ray Miller, the managing partner of The Training Bank.
Has this ever happened to you? You&#8217;re in a hurry. You want to complete your business and the person serving you is preoccupied with something other than serving you. Then when [...]]]></description>
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