May 21st, 2010
Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »
Tags: Business Strategies, Ceo, Climate, Competitiveness, Credit Crunch, Current Situation, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, Honest Communication, Incentives, Interaction, Loyalty, No Doubt, Premium Price, Proximity, Rewards, Uncertain Times
Posted in Edition 23 | No Comments »
April 28th, 2010
Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »
Tags: Business Strategies, Ceo, Climate, Competitiveness, Credit Crunch, Current Situation, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, Honest Communication, Incentives, Interaction, Loyalty, No Doubt, Premium Price, Proximity, Rewards, Uncertain Times
Posted in Edition 22 | No Comments »
September 27th, 2009
It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »
Tags: Business Strategies, Climate, Competitiveness, Credit Crunch, Current Situation, Custo, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, High Quality, Honest Communication, Interaction, Loyalty, No Doubt, Philosophy, Premium Price, Proximity, Rewards, Trategy, Uncertain Times
Posted in Edition 16 | No Comments »
September 27th, 2009
It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »
Tags: Business Strategies, Climate, Competitiveness, Credit Crunch, Current Situation, Custo, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, High Quality, Honest Communication, Interaction, Loyalty, No Doubt, Philosophy, Premium Price, Proximity, Rewards, Trategy, Uncertain Times
Posted in Edition 15 | No Comments »
September 26th, 2009
Businesses stand to reap massive rewards by regularly reviewing strategies that enable them to create value for their customers. Read the rest of this entry »
Tags: Assessment Tool, Benchmarking, Business Value, Capabilities, Competence Management, Conversations, Current, Customer Focus, Customer Management, Customer Value, Discovery, Evaluation Session, Implication, Insights, Logic, Management Assessment, Management Strategy, Nature, Organisa, Own Destiny, Prospective Customers, Rewards, Value Chain
Posted in Edition 05 | No Comments »
