November 26th, 2009
Spending time getting to know your customers will help you reap long term benefits in profitability.. Read the rest of this entry »
Tags: Building Customer Loyalty, Compassion, Current State, Customer Service, Desires, Dime A Dozen, Expectation, Focus, Hospitality, Master Strategies, Master Strategy, New President, Next Level, Patient Ear, People, Profitability, Smile, Spending Time, State Of The Economy, Unemployment
Posted in Edition 18 | No Comments »
September 27th, 2009
Spending time getting to know your customers will help you reap long term benefits in profitability..
Read the rest of this entry »
Tags: Building Customer Loyalty, Compassion, Current State, Customer Service, Desires, Dime A Dozen, Focus, Hospitality, Master Strategies, Master Strategy, New President, Next Level, Patient Ear, People, Profitability, Smile, Spending Time, State Of The Economy, Unemployment
Posted in Edition 17 | 1 Comment »
September 26th, 2009
The U.S. economy is in a recession and that as marketers, we need to work within that reality. Here are some tips for what you should do.
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Tags: Act, Budgets, Business Case, Business Investment, Ceo, Creative, Decisions, Downturn, Economy, Justification, Market Share, Marketers, Marketing, People, Recession, Roi, Schema, Software Companies, Sound Business, Target Markets, Technology
Posted in Edition 09 | No Comments »
September 26th, 2009
Are we in a recession? Maybe, maybe not. However, let’s assume that at least the U.S. economy will be in a recession and that as marketers, we need to work within that reality. Read the rest of this entry »
Tags: Act, Budgets, Business Case, Business Investment, Ceo, Decisions, Downturn, Economy, Justification, Market Share, Marketers, Marketing, People, Recession, Roi, Sound Business, Target Markets, Technology
Posted in Edition 08 | No Comments »
September 26th, 2009
Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services.
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Tags: Art Equipment, Cue, Customer Service, Exceed, Home Steps, Leaves, New Fitness Center, People, Reflection, Rude Service, Rule 1, State Of The Art, Time Rule
Posted in Edition 07 | No Comments »
