http://www.returnonbehavior.com Home for marketing and customer service professionals who go that extra mile for knowledge Thu, 01 Jul 2010 02:25:26 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.returnonbehavior.com/ten-tips-for-impeccable-customer-service/ http://www.returnonbehavior.com/ten-tips-for-impeccable-customer-service/#comments Thu, 26 Nov 2009 19:12:01 +0000 Bill Hogg http://www.returnonbehavior.com/?p=1457 http://www.returnonbehavior.com/ten-tips-for-impeccable-customer-service/feed/ 0 http://www.returnonbehavior.com/pitfalls-in-customer-surveys-2/ http://www.returnonbehavior.com/pitfalls-in-customer-surveys-2/#comments Sat, 26 Sep 2009 15:31:49 +0000 Peter Niemeyer http://returnonbehaviormagazine.com.previewdns.com/?p=678 http://www.returnonbehavior.com/pitfalls-in-customer-surveys-2/feed/ 0 http://www.returnonbehavior.com/pitfalls-in-customer-surveys/ http://www.returnonbehavior.com/pitfalls-in-customer-surveys/#comments Sat, 26 Sep 2009 14:41:09 +0000 Peter Niemeyer http://returnonbehaviormagazine.com.previewdns.com/?p=619 http://www.returnonbehavior.com/pitfalls-in-customer-surveys/feed/ 0 http://www.returnonbehavior.com/customer-service-abcs/ http://www.returnonbehavior.com/customer-service-abcs/#comments Sat, 26 Sep 2009 12:15:46 +0000 Silvana Clark http://returnonbehaviormagazine.com.previewdns.com/?p=534 http://www.returnonbehavior.com/customer-service-abcs/feed/ 0 http://www.returnonbehavior.com/make-your-customers-feel-like-stars/ http://www.returnonbehavior.com/make-your-customers-feel-like-stars/#comments Sat, 26 Sep 2009 12:02:42 +0000 Donna Cutting http://returnonbehaviormagazine.com.previewdns.com/?p=513 http://www.returnonbehavior.com/make-your-customers-feel-like-stars/feed/ 0 http://www.returnonbehavior.com/the-state-of-customer-experience-2007/ http://www.returnonbehavior.com/the-state-of-customer-experience-2007/#comments Sat, 26 Sep 2009 11:00:32 +0000 Micheal Leander Nielsen http://returnonbehaviormagazine.com.previewdns.com/?p=425 http://www.returnonbehavior.com/the-state-of-customer-experience-2007/feed/ 0