November 26th, 2009
If you want to be able to stand out from the crowd and offer truly great customer service instead of just empty promises, here are ten great tips that will help.
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Tags: Anger, Angry Customer, Circumstances, Crowd, Dignity, Empty Promises, Frustration, Good Customer Service, Great Customer Service, Human Beings, Impeccable Customer Service, Outstanding Customer Service, Position Of The Moon, Providing Outstanding Customer Service, Repeat Business, Responsible Adults, Sky, Two Ways, Whims, Word Of Mouth, Word Of Mouth Advertising
Posted in Edition 18 | No Comments »
September 26th, 2009
Can we really trust what companies say to us? We look at the ways to avoid meaningless % facts – and let you really make a difference.
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Tags: 12 Months, Ambiguity, Business Process, Cause And Effect, Customer Care Hotline, Customer Satisfaction, Customer Survey, Customer Surveys, Desperate Attempt, Differentiators, Empiric, Empirical Research, Empirical Studies, Intervals, Irregularity, Misinterpretations, Niemeyer, Outstanding Customer Service, Pitfalls, Service Quality, Survey System, Time Spans
Posted in Edition 12 | No Comments »
September 26th, 2009
“Our customer satisfaction doubled in comparison to last year”.
“Our customers are the most satisfied throughout the industry”.
“95% of our customers consider our service excellent”. Read the rest of this entry »
Tags: Ambiguity, Business Process, Cause And Effect, Corporate Philosophy, Cust, Customer Care Hotline, Customer Satisfaction, Customer Survey, Customer Surveys, Desperate Attempt, Differentiators, Empiric, Empirical Research, Empirical Studies, Irregularity, Misinterpretations, Outstanding Customer Service, Pitfalls, Service Quality, Survey System, Time Spans
Posted in Edition 11 | No Comments »
September 26th, 2009
What makes for outstanding customer service in your business? Follow some of these alphabetical tips to provide high quality service, along with a dash of fun for customers.
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Tags: Bowling Center, Carnival Booths, Community Fundraisers, Community Relationships, Customer Expectations, Egg Cartons, Empty Cans, Gag Gifts, High Quality Service, Outstanding Customer Service, Personal Relaxation, Positive Attitude, Price Admission, Reading Festival, Recycling Bins, Signage Programs, Silent Auctions, Snags, Upbeat Personality, Valentine S Day
Posted in Edition 08 | No Comments »
September 26th, 2009
Here are six secrets from the world of celebrity that will get your customers buzzing about you..
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Tags: Bad Customer Service, Billionaires, Business Owner, Buzz Phrase, Charity Function, Connell, First National Bank, First National Bank Of Florida, Garrett Richter, Good Customer Service, Halle Berry, Harris Interactive, Interactive Study, Johnny Depp, Millionaires, Movie Premiere, Outstanding Customer Service, Red Carpet, Respondents, Tom Hanks
Posted in Edition 08 | No Comments »
September 26th, 2009
According to a recent report, outstanding customer service is more important than low prices and quality products. Read the rest of this entry »
Tags: Adele, Bad Experience, Call Center Agents, Call Center Customer Service, Channel Choice, Choice Customers, Consumers, Convenience, Customer Expectations, Customer Experience, Customer Service Centers, Customer Service Professionals, Differentiation, Experience Report, Harris Interactive, Loyal Customers, Negative Experience, Negative Experiences, Outstanding Customer Service, Outstanding Service, Quality Products
Posted in Edition 06 | No Comments »
