February 15th, 2010
When we want to get inside our prospective and current customers’ heads, we can be on the lookout for five traits that help build context. Read the rest of this entry »
Tags: Agreeableness, Big Five Model Of Personality, Colleagues, Conscientiousness, Content Selections, Decision Makers, Feelings, Handicap, Introversion Extraversion, Kindness, Lookout, Natural Warmth, Openness, Personality Assessment, Personality Traits, Professor Adrian Furnham, Questionnaires, Sound Arguments, Square Holes, Square Pegs
Posted in Edition 20 | No Comments »
January 18th, 2010
When we want to get inside our prospective and current customers’ heads, we can be on the lookout for five traits that help build context.
Read the rest of this entry »
Tags: Agreeableness, Big Five Model Of Personality, Colleagues, Conscientiousness, Content Selections, Decision Makers, Feelings, Handicap, Introversion Extraversion, Kindness, Lookout, Natural Warmth, Openness, Personality Assessment, Personality Traits, Professor Adrian Furnham, Questionnaires, Sound Arguments, Square Holes, Square Pegs
Posted in Edition 19 | 1 Comment »
September 26th, 2009
In the increasing trend of out-sourcing customer service departments overseas, we look to giving you some very good reasons why it should be closer to home. Read the rest of this entry »
Tags: Acquisitions, Backwater, Closer To Home, Customer Service Department, Customer Service Departments, Empathy, Employee Morale, Exec Team, Management Team, National Cellular Network, Openness, Organiz, Profitability, Sales Marketing, Sales Organization, Salespeople, Service Folks, Silo, Silos, Snake, Team Meetings
Posted in Edition 06 | No Comments »
