If you attend a marketing, management or customer service conference, you are bound to hear a whole bunch of quotes and “buzz-sentences”… Read the rest of this entry »
Tags: Battleground, Business Leaders, Business Strategy, Call Centers, Customer Experience, Customer Interactions, Customer Loyalty, Customer Projects, Customer Service Conference, Customer Service Conferences, Customer Strategy, Differentiators, Gartner, Ivens, Management Consultants, Marketing Management, Marketing Manager, Phone Experience, Phone Service, Relevant Facts, Service Customer, Sustainable Business
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