January 19th, 2010
The way in which we care for customers is expanding fast. Welcome to the exciting world of social media.. A growing trend in the Twitter universe is customer service support. Read the rest of this entry »
Tags: Apologies, Better Business Bureau, Cable Company, Cable Television, Company Representative, Customer Satisfaction, Customer Service Support, Expanding Universe, Frustrations, Internet Cable, Internet Connection, Management Strategies, Management Strategy, Problem Resolution, Reputation Management, Tattered Reputation, Timely Manner, Twitter, Unparalleled Customer Service, Wait Times
Posted in Edition 19 | No Comments »
November 26th, 2009
The way in which we care for customers is expanding fast. Welcome to the exciting world of social media..
Read the rest of this entry »
Tags: Apologies, Better Business Bureau, Cable Company, Cable Television, Company Representative, Customer Satisfaction, Customer Service Support, Expanding Universe, Frustrations, Internet Cable, Internet Connection, Management Strategies, Management Strategy, Problem Resolution, Reputation Management, Tattered Reputation, Timely Manner, Twitter, Unparalleled Customer Service, Wait Times
Posted in Edition 18 | 1 Comment »
September 26th, 2009
If there is one thing that businesses still have to master, it is the art of customer satisfaction.
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Tags: Bad Customer Service, Customer Satisfaction, Customer Service Departments, Customer Service Training, Difficult Customers, Experiences, Frustration, Frustrations, Predicament, Raving Fans, Truth, Vent, War Of Words
Posted in Edition 09 | No Comments »
