Consumers are becoming increasingly proactive in the way they deal with companies following a poor customer experience, according to the ‘Customer Experience Impact Survey’. Read the rest of this entry »
Listen, learn, and avoid consumer boycotts
January 19th, 2010Top 10 marketing trends for 2010
January 19th, 2010Looking ahead to 2010, marketers will face continuing hard times with an increasing consumer focus on personal choice in terms of marketing media. Read the rest of this entry »
Top ten marketing media trends for 2010
November 26th, 2009Looking ahead to 2010, marketers will face continuing hard times with an increasing consumer focus on personal choice in terms of marketing media. Read the rest of this entry »