May 21st, 2010
Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »
Tags: Business Strategies, Ceo, Climate, Competitiveness, Credit Crunch, Current Situation, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, Honest Communication, Incentives, Interaction, Loyalty, No Doubt, Premium Price, Proximity, Rewards, Uncertain Times
Posted in Edition 23 | No Comments »
April 28th, 2010
Fredrik Abildtrup, CEO of TeleFaction guides you through techniques that can be implemented by looking at customer experience in a whole new light. Read the rest of this entry »
Tags: Business Strategies, Ceo, Climate, Competitiveness, Credit Crunch, Current Situation, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, Honest Communication, Incentives, Interaction, Loyalty, No Doubt, Premium Price, Proximity, Rewards, Uncertain Times
Posted in Edition 22 | No Comments »
April 26th, 2010
Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? The CEO of TeleFaction looks at ways you can find ways of keeping your customers. Read the rest of this entry »
Tags: 5 Steps, American Society Of Quality, Ceo, Communication Channels, Continuous Feedback, Credit Crunch, Critical Situation, Customer Relationship, Customer Retention, Economic Crisis, Effective Communication, Existing Customers, Experiences, Financial Turmoil, First Contact, Hunting, Indifference, Lifetime, Reputation, Surveys, Voice Of The Customer
Posted in Edition 22 | No Comments »
March 24th, 2010
Financial turmoil, economic crisis, credit crunch – haven’t we heard enough? Read the rest of this entry »
Tags: 5 Steps, American Society Of Quality, Communication Channels, Continuous Feedback, Credit Crunch, Critical Situation, Customer Relationship, Customer Retention, Economic Crisis, Effective Communication, Existing Customers, Experiences, Financial Turmoil, First Contact, Hunting, Indifference, Lifetime, Reputation, Surveys, Voice Of The Customer
Posted in Edition 21 | 1 Comment »
September 27th, 2009
It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »
Tags: Business Strategies, Climate, Competitiveness, Credit Crunch, Current Situation, Custo, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, High Quality, Honest Communication, Interaction, Loyalty, No Doubt, Philosophy, Premium Price, Proximity, Rewards, Trategy, Uncertain Times
Posted in Edition 16 | No Comments »
September 27th, 2009
It is said that you need to be more conservative in the times of a crisis. This means that you need to assess your business strategies, and adapt to the current situation. Read the rest of this entry »
Tags: Business Strategies, Climate, Competitiveness, Credit Crunch, Current Situation, Custo, Customer Experience, Customer Experiences, Emotions, Existing Customers, Hassle, High Quality, Honest Communication, Interaction, Loyalty, No Doubt, Philosophy, Premium Price, Proximity, Rewards, Trategy, Uncertain Times
Posted in Edition 15 | No Comments »
September 26th, 2009
Although the luxury car market has historically been considered ‘recession proof’, the current economic crisis has sent many makers’ sales plummeting. Read the rest of this entry »
Tags: Auto Makers, Auto Market, Automotive Marketing, Battleground, Car Manufacturers, Car Owners, Credit Crunch, Declining Market, Economic Crisis, Financial Environment, Human Relationships, Loyalists, Luxury Auto, Luxury Brand, Luxury Car Market, Mercedes Benz, Micromass Communications, Name Of The Game, Recession Proof, Relationship Marketing
Posted in Edition 13 | No Comments »
