March 24th, 2010
According the results from a recent survey completed by Greenfield Online, bad customer service seems to pose a big problem – over $338.5 billion a year. Read the rest of this entry »
Tags: Bad Customer Service, Cable Amp, Common Element, Competitor, Consumers, Countries, Euphoria, Financial Services, Globe, Greenfield Online, Handful, Kpi, Losses, Measuring Customer Satisfaction, Poor Customer Service, Satellite Tv Providers, Satisfaction Rates, Sectors, Telecommunications
Posted in Edition 21 | No Comments »
February 22nd, 2010
According the results from a recent survey completed by Greenfield Online, bad customer service seems to pose a big problem – over $338.5 billion a year. Read the rest of this entry »
Tags: Bad Customer Service, Cable Amp, Common Element, Common Threads, Competitor, Consumers, Countries, Euphoria, Financial Services, Globe, Greenfield Online, Handful, Kpi, Losses, Measuring Customer Satisfaction, Poor Customer Service, Satellite Tv Providers, Satisfaction Rates, Sectors, Telecommunications
Posted in Edition 20 | No Comments »
