September 26th, 2009
Although the luxury car market has historically been considered ‘recession proof’, the current economic crisis has sent many makers’ sales plummeting. Read the rest of this entry »
Tags: Auto Makers, Auto Market, Automotive Marketing, Battleground, Car Manufacturers, Car Owners, Credit Crunch, Declining Market, Economic Crisis, Financial Environment, Human Relationships, Loyalists, Luxury Auto, Luxury Brand, Luxury Car Market, Mercedes Benz, Micromass Communications, Name Of The Game, Recession Proof, Relationship Marketing
Posted in Edition 13 | No Comments »
September 25th, 2009
If you attend a marketing, management or customer service conference, you are bound to hear a whole bunch of quotes and “buzz-sentences”… Read the rest of this entry »
Tags: Battleground, Business Leaders, Business Strategy, Call Centers, Customer Experience, Customer Interactions, Customer Loyalty, Customer Projects, Customer Service Conference, Customer Service Conferences, Customer Strategy, Differentiators, Gartner, Ivens, Management Consultants, Marketing Management, Marketing Manager, Phone Experience, Phone Service, Relevant Facts, Service Customer, Sustainable Business
Posted in Edition 02 | No Comments »
